What Potential Lies Hidden within Relationship Networks?
The Relationship Browser allows customer advisors to visualize the people with whom their customer interacts. New details for assessing customer potential are becoming ever more important. These include, for example, the role of family relationships or the influence that one partner has on other existing or potential clients. Such groupings or networks of clients should be considered as a whole and, ideally, advised by a single relationship manager.
The Relation Browser of the Innovations CRM illustrates connections among and between partners and business relationships.