Partner management supports the administration of all persons within the relationship, as well as anyone management might have any type of relationship with, such as:

Potential customers, business development contacts
Customers and their spouses and family members
Business partners such as intermediaries, trustees, or attorneys
Representatives and employees of legal entities
The bank’s own employees with customer contacts, in particular relationship managers and portfolio managers.

Work Frame Relations does not make a distinction between customers and other partners. That means that the individual-related data administered in Partner Management does not have to migrate or be newly entered when a development contact becomes a customer, since they are administered in the same system.

Partner Management in Private Banking

Profile of a potential customer: The business relationship has not been opened yet and the partner has no assets under management. All the master data relating to communication channels, hobbies/interests, and estimated assets (potential) can be entered and managed. All contacts with the partner are automatically documented in the customer journal.